URBAN FLAT IN PARIS

The agency does not respect the rules of hygiene.

URBAN FLAT has invaded my building which is made for families in a quiet neighborhood and my neighbours' lifes and mine have become very difficult as a result: constant noise, day and night especially (until 4, 5 am, sometimes in the weekdays or on sunday). I don't really blame the people renting since it's URBAN FLAT's fault for advertising a "party-friendly" huge flat in a building that is clearly not made for this (as a precision when they bought these flats a year ago they said they would make them offices). Please do not rent from these crooks (or expect exhausted and worn out neighbours asking you to stop the noise every ten minutes starting 10 PM).

Urban Flat is one of those places you want to avoid at all costs. It plagues the center of Paris with dozens of "low-end" apartments. The owners are obnoxious and the hygiene deplorable. The cleaning of the premises is done superficially (there was even an old towel left on the edge of the window when we arrived).

Poor customer relationship management. During this period of health crisis, we were personally affected... Therefore, we wanted to cancel our reservation but those useless people have refused our request. What an amazing proof of humanity ! ??

We rented two wonderful apartments with this place. Very warm welcome, excellent service, the team went out of their way to meet our request. Modern decoration. Impeccable cleanliness. All the details that make the difference. I recommend a thousand times!

Excellent stay in Paris thanks to the whole team! Perfect welcome and apartment. Ideal location!

We had a super clean apartment and the service was extremely quick and helpful! Perfect!

Terrible experience. They placed us in another apartment which was much worse than the one we had booked. We had booked a transfer, high chairs and baby beds which never arrived. There was no wifi at the property. The fridge was unplugged. There were holes in the walls. Very disappointing service. Avoid by all means.

We had a great stay in a clean and renovated apartment in the heart of the Marais.

Small apartments, suitable for 10 people. Air conditioning turned out to be 3 fans and mouse traps, complete with mice, dead and alive as well. There was also mold in the washing machine. Not recommended