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Frequently Asked Questions

1. What happens after I submit a request?
Upon submission of your request, the host will have a period of 48 hours to review and respond. They may have additional inquiries or requirements before making a final decision to Accept or Decline the request.
2. When do I pay?
Payment is typically due upon acceptance of the request by the host. The host will collect the sum of "Due on approval".
3. What booking fees does Coliving.com charge?
Coliving.com does not impose booking fees on residents. Our platform is free to use for those seeking coliving accommodations.
4. What if I regret my booking?
If you decide to cancel your booking before payment is made, you may do so without incurring any fees. Once payment has been made, the Cancellation Policy will apply.

Cancellation Policy: Firm
Cancel up to 14 days before move-in for a refund of 50% of the first month's rent.
5. What if I need help?
Initiate a chat session with us for support.
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Booking payment summary

See what you’ll pay now and later.

Due when the host has accepted your stay
Secure payment
First month's rent
Paid securely through Coliving.com

You pay in JPY

JP¥0

US$0

Administrative fee (once)
Covers contract processing, key management, and move-in procedures.

JP¥9,999

US$63

Common fee (monthly)
The common fee is a monthly contribution shared by all residents to maintain a comfortable living environment in the share house. It generally covers the following expenses: Utilities such as electricity, gas, and water Internet connection and Wi-Fi usage Cleaning of common areas (living room, kitchen, bathrooms, etc.) and restocking of shared supplies Minor repairs and maintenance of shared furniture, appliances, and facilities The common fee is charged separately from the rent as a fixed monthly amount. By pooling this fee, residents can enjoy stable access to essential services and well-maintained shared spaces.

JP¥15,000

US$95

Next monthly payments
After the first month, you pay the host directly.
Apr 17 – May 1
Due before 17th. Apr

JP¥0

US$0

Optional add-ons
Extra charge per person when two or more people share a room (monthly)
Extra charge per person when two or more people share a room.

JP¥7,999

US$51

Parking lot (monthly)
Cost for car parking lot

JP¥12,999

US$82

Stay details
Minimum stay 1 month
How payments work

Your first month is charged only after the host approves your booking.

After that, you pay rent directly to the host each month.

Ways to pay

Pay securely through Stripe with card or bank transfer.

Visa Mastercard American Express Bank transfer Stripe
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