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Frequently Asked Questions

1. What happens after I submit a request?
Upon submission of your request, the host will have a period of 48 hours to review and respond. They may have additional inquiries or requirements before making a final decision to Accept or Decline the request.
2. When do I pay?
Payment is typically due upon acceptance of the request by the host. The host will collect the sum of "Due on approval".
3. What booking fees does Coliving.com charge?
Coliving.com does not impose booking fees on residents. Our platform is free to use for those seeking coliving accommodations.
4. What about security deposit?
If the host asks for a security deposit, it is pre-paid to cover possible loss or damage. The security deposit is refunded directly by the host after the end of the stay.
5. What if I regret my booking?
If you decide to cancel your booking before payment is made, you may do so without incurring any fees. Once payment has been made, the Cancellation Policy will apply.

Cancellation Policy: Strict
Cancel up to 30 days before move-in for a refund of 50% of the first month's rent.
6. What if I need help?
Initiate a chat session with us for support.
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Booking payment summary

See what you’ll pay now and later.

Due when the host has accepted your stay
Secure payment
First month's rent
Paid securely through Coliving.com

€0

US$0

Oporto Tourist Tax (once)
From 1st March 2018, all guests older than 13 years will have to pay a Tourist Tax of €3 per night and per person, a maximum of €21 per person.

€3

US$4

Taxa Limpeza (once)
Cleaning Fee

€120

US$138

Next monthly payments
After the first month, you pay the host directly.
Apr 17 – May 1
Due before 17th. Apr

€0

US$0

Optional add-ons
Jacuzzi (once)
Jacuzzi Hours of Operation Monday to Friday - from 2:00 pm to 7:30 pm Saturday and Sunday - 10:00 to 14:00 Price/person: 5 €, (Water, cleaning and disinfection) maximum 1h00m Access rules: The use of the jacuzzi must be booked at least 24 hours in advance of the time of use, subject to the availability of the jacuzzi.

€4

US$6

Laundry room (once)
Laundry Open from Monday to Saturday from 9:30 am to 7:30 pm. Closed on Sundays. The use of the washing machine is subject to a payment of 2€/wash (detergent included)

€3

US$4

Transfer Service (once)
Transfer service has an additional cost of €25 per trip (from and to the airport). If you want to use this service, please send us a message/email with your flight number up to 24 hours before your flight.

€24

US$29

Stay details
Minimum stay 2 months
  • You'll pay in EUR.
How payments work

Your first month is charged only after the host approves your booking.

After that, you pay rent directly to the host each month.

Ways to pay

Pay securely through Stripe with card or bank transfer.

Visa Mastercard American Express Bank transfer Stripe
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