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Frequently Asked Questions

1. What happens after I submit a request?
Upon submission of your request, the host will have a period of 48 hours to review and respond. They may have additional inquiries or requirements before making a final decision to Accept or Decline the request.
2. When do I pay?
Payment is typically due upon acceptance of the request by the host. The host will collect the sum of "Due on approval".
3. What booking fees does Coliving.com charge?
Coliving.com does not impose booking fees on residents. Our platform is free to use for those seeking coliving accommodations.
4. What about security deposit?
If the host asks for a security deposit, it is pre-paid to cover possible loss or damage. The security deposit is refunded directly by the host after the end of the stay.
5. What if I regret my booking?
If you decide to cancel your booking before payment is made, you may do so without incurring any fees. Once payment has been made, the Cancellation Policy will apply.

Cancellation Policy: Firm
Cancel up to 14 days before move-in for a refund of 50% of the first month's rent.
6. What if I need help?
Initiate a chat session with us for support.
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Booking payment summary

See what you’ll pay now and later.

Due when the host has accepted your stay
Secure payment
First month's rent
Paid securely through Coliving.com

MX$0

US$0
Next monthly payments
After the first month, you pay the host directly.
Apr 17 – May 1
Due before 17th. Apr

MX$0

US$0

Stay details
Minimum stay 1 month
How payments work

Your first month is charged only after the host approves your booking.

After that, you pay rent directly to the host each month.

Ways to pay

Pay securely through Stripe with card or bank transfer.

Visa Mastercard American Express Bank transfer Stripe
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