Como é que o podemos ajudar?

Basta colocar a sua pergunta abaixo para obter uma resposta.

Tópicos

What if I find out when I move in that the accommodation doesn't match the description?

You might be asking: What should I do right away if the place is materially different from the listing?

Quick answer: Document the issue and contact support immediately through your booking thread. Coliving.com can review your case under Resident Terms and help with next steps.

What Coliving.com can confirm

  • You can report move-in mismatches via your booking messages in Inbox and share photos/videos.
  • Coliving.com can review whether the issue falls under platform terms and guarantee protections.
  • If applicable, support can guide you through resolution and available platform remedies.
  • Read Coliving.com money-back guarantee explained for policy details.

What depends on the host and local laws

  • Day-to-day property conditions and local legal definitions can vary by location.
  • Final onsite remedies may involve host-side operations and jurisdiction-specific rules.

This can vary by property and local regulations. Please confirm final details directly with the host.


Enviar feedback

Escolha uma categoria e conte‑nos o que se passa

Erro Funcionalidade Melhoria Pergunta
Nome
Correio eletrónico
Telefone

/4000

Destinos populares

Ou navegue...

África
Ásia
Europa
América Latina
América do Norte
Oceânia
Inscrever-se
Ou
Nome próprio
Apelido
Correio eletrónico

Já tem uma conta?

Iniciar sessão
Ou
Correio eletrónico
Palavra-passe

Não tem uma conta?