We stayed in Tremont St. Easy check-in/check-out process. Very clean apartment. The apartment had everything: utilities, wifi and TV. TV with lots of channels. The apartment very centrally located in south end with great restaurants nearby. STR were helpful and responded quickly if we needed anything. Overall a nice experience.
The place wasn’t clean at all. We contacted the manager and we were told that no one could do anything for us. There was a hole in the window that we had to fix ourselves. We had to rent another place for our second night because it was so dirty. I do not recommend this place. It also has false advertisement as the room we rented was not the same as the photos.
This was a terrible experience. Not only did they keep my booking fee ($500+) but they said "their system" wouldn't allow me to reinstate my booking and I had to make another booking if i wanted to stay with them. Now they won't take my phone calls and I'm shocked - just shocked at their poor level of customer service.
Was in Boston for business. The unit was very convenient to restaurants for dinners out. It was clean. I was somewhat put-out that I was charged $100 for cleaning, yet was instructed to strip the bed prior to departure. It would have been good to at least have coffee for the coffee maker. That being said, I would definitely stay here again.