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Topics
How Coliving.com works
Reservations
Rental agreements
Payments
Move-in and move-out
During my stay
Guarantee
How to handle payment failures on Coliving.com
You might be asking: My payment failed. What should I do now?
Quick answer: Verify details, retry from the official booking flow, and contact support if failure persists.
What Coliving.com can confirm
- Whether payment was captured, pending, or failed in-platform.
- Which booking action is currently blocked by the failed payment.
- Supported retry paths from your payment page in My stays.
What depends on the host and local laws
- Bank/card issuer decline reasons and security controls.
- Region-specific payment restrictions set by financial providers.
This can vary by property and local regulations. Please confirm final details directly with the host.