Just pop your question below to get an answer.
Yes, modifying the data in exceptional cases is possible even in the agreed (and therefore valid) Renters Terms.
The most common modifications to the Renters Terms requested by our residents include:
Adjusting the Move-In Date:
Whether you wish to move into the selected accommodation earlier or later than the agreed start date, such changes must be registered. Only our Customer Support team can modify the start date of the Renters Terms.
First, however, you must discuss these changes with your future host and obtain their consent.
Before contacting our Customer Support team, you should provide proof of your host's approval, such as a screenshot or printout of the conversation where the host approved the changes, or refer to the conversation in Inbox.
Based on this proof, the existing signature on the current agreement will be removed, and the start date will be updated.
No further action is required if you have already paid the first month's rent.
You can contact our Customer Service team at support@coliving.com.
Extending Your Stay:
Just as changing the move-in date is straightforward, extending the Renters Terms is also typically hassle-free. Hosts usually have no problem extending your stay if the space is available. You can click on Extend Stay on the right side in Inbox.
Adding Other Residents to the Renters and Hosts Terms:
Currently, our system does not allow for the direct addition of other residents to the existing Renters Terms. However, such arrangements can be accommodated by asking the host directly first. We can collect an extra-guest fee after the initial booking is paid.
Contact your host first if you need to cover the stay for additional individuals.
Other Modifications:
Do you need to make other modifications to your Renters Terms? Whether you need to change dates or other details, contact our Customer Support team at support@coliving.com, and we will assist you.
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