Coliving in the Polar Home

Absolutely! Each resident enjoys their own private bedroom for personal space. We also encourage everyone to share our cozy common areas respectfully, making it a great balance between community and privacy.

In our home, you’ll typically share space with solo travelers who love making new connections and exploring the beauty of Tulum, including its stunning cenotes and archaeological sites. It's a wonderful way to meet interesting people from around the world!

We love pets! They are welcome in our private rooms, especially if they are small-sized. Just be sure to check with our team before booking to confirm your furry friend can join you. Note that extra cleaning fees may apply.

Absolutely! You can definitely split the rent with your partner or a friend, as our private rooms are designed for a maximum of two guests. It’s a great way to enjoy the experience together while keeping costs down!

Absolutely! We have a dedicated coworking space equipped with high-speed WiFi and air conditioning, perfect for getting work done comfortably. You'll love being able to focus in a vibrant environment among fellow community members!

The room you will be assigned might differ slightly from the photos but will match the room type. You are booking a room/bed by type, not a specific unit.

You don´t need to tour the property, and here is why:
- Properties on Coliving.com have pictures and a clear description of the community, rooms, and common areas. Most of them also have 3D or video tours.
- Restricting viewings provide equal opportunities for everyone, whether you are a local or live abroad. Plus, it preserves the privacy of our coliving communities.
- If anything is unclear, you can easily reach out to the property by clicking "Contact host" and ask for more details. Make sure your questions are not already covered in the description or the FAQ section.
- Coliving.com makes sure the coliving property is as advertised, by only sending any money to the operator 24h after you have successfully moved in.
- If the property substantially differ from what is advertiser, you report it to us and we will help you find another place.

Once you’ve been accepted and confirmed your ideal moving-in date, the host will be there to welcome you to your new home. They will help you settle in your room, show you around the space, and introduce you to the other community members. Once we’ve answered your questions, you will be given time to get settled and make yourself at home.

Yes sure! You can arrive anytime before 3pm and use the common areas until your room is ready. We do have a luggage room to keep your items while you relax. Same after check out at 11 am.

Yes, you can extend or shorten your stay by updating your dates with our team. Just let us know, and we’ll assist you with the changes!

If the accommodation is not suitable, please contact the staff on arrival and they will do their best to find a mutually agreeable solution.

You can cancel free of charge before you pay. After payment, the listing's cancellation policy applies.

You may book a shorter stay first and then extend once you know more about your needs subject to availability.

In addition to the rent, there may be additional costs for services such as towel rentals, private tours and food and drinks. We strive to provide a clear breakdown of any extra fees that may apply during your stay.

We respect your privacy and typically don't enter private bedrooms unless you request cleaning or maintenance. If you need any assistance with cleaning, just let our receptionist know before 11 am, and we'll be happy to help!

Absolutely! We have a welcoming shared kitchen that's fully equipped for guests to cook their own meals. We love to create a community atmosphere where everyone can share culinary experiences!

Yes, you can work in our communal areas! We have a dedicated coworking space designed for productivity, but you're also welcome to use other communal areas as long as it's not too disruptive. We’re here to support your work and leisure!

Yes, we offer a luggage room where you can safely store your belongings before check-in or after check-out. We're here to make your stay as convenient as possible!

Yes, our communal areas are cleaned frequently throughout the day and night to ensure a clean and comfortable environment for everyone. We prioritize cleanliness because we care about the well-being of our community!