Help Center

What is the minimum stay? Are coliving spaces on Coliving.com safe? What is included in the rental price? How can I contact Coliving.com? What steps are there to move into a coliving space? Do I have to pay a deposit or any additional fees to Coliving.com? How do I know if a room is available? Can I read the Rental Agreement before I sign it? Can I contact the host before I make a reservation request? Can I personally visit the place before moving in? Are all coliving spaces furnished? What if I find out when I move in that the accommodation doesn't match the description? Does the monthly price change according to the length of the stay?

Can I cancel my reservation request? The host hasn't responded to my reservation request. What should I do? How can I book my selected accommodation? The host has declined my reservation request. What should I do? How long does it take for the host to respond to my reservation request? What happens after the host approves my reservation request?

Can I terminate the lease agreement before I move in? (Cancellation policy) What happens after I sign a rental agreement? Can I terminate the rental agreement early (after I've moved in)? Is it possible to get a physically signed Rental agreement for visa purposes? Is it possible to change the data in the accepted rental agreement? How much time do I have to sign a rental agreement? Can I withdraw from the rental agreement if I find out after moving in that the accommodation doesn't correspond to the listing description? The host has accepted my reservation request. How can I sign the lease agreement?

What methods can be used to pay the rent? When do I have to pay the rent? In what currency should I pay the rent? Can I pay the rent in cash? Is it possible to pay two rents in advance? Can I get an invoice or other proof of rent payment? Is it possible to change the due dates of payments? Is it possible to split the payments among several people?

What if the landlord requires a deposit? How does the move-out process work? What should I do before moving in? What if the accommodation isn't as described on Coliving.com or something is wrong? How does the move-in process work?

What if an unexpected situation occurs?

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