Easy cancellation

At Coliving.com, we understand that plans can change, and flexibility is key when it comes to managing your living arrangements. To accommodate unexpected changes, we've streamlined our cancellation process to be as straightforward and stress-free as possible.

How to Cancel Your Stay

Access Your Booking Details:
To initiate a cancellation, simply access your Booking Details, which you can find via the link sent to you in your booking confirmation email.
Cancel Stay Button:
Within your Booking Details, you'll find a "Cancel stay" button. Clicking this button will start the cancellation process.
Fill Out the Cancellation Form:
After clicking "Cancel stay," you'll be prompted to fill out a simple form. This form asks you to explain why you cannot move into the booked space. Providing this information helps us better understand your needs and refine our services.

Compliance with Cancellation Rules

Host's Cancellation Policy:
Each host sets their own cancellation rules, which are designed to be fair while protecting both the guest and the host. These rules are clearly displayed in your Booking Details for transparency.
Review the Policy:
Before canceling, it’s important to review the cancellation policy applicable to your booking. This ensures that you are aware of any potential fees or timelines dictated by the host's policy.

Supporting Your Needs

Our easy cancellation process is part of our commitment to providing a user-friendly experience.

We aim to support your needs by offering:

Flexibility:
Understanding that circumstances can change, we facilitate cancellations to help you manage your bookings more flexibly.
Transparency:
By providing clear information about the host’s cancellation policy and the steps to cancel a booking, we ensure you have all the details needed to make informed decisions.
Customer Support:
Our Customer Service team is available to assist you through the cancellation process and answer any questions you may have. Whether you need help navigating the Booking Details or understanding the cancellation policy, we are here to help.