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Approaching Move-In Date Notification:
You will receive an email notification about your upcoming move-in date, including specific instructions on getting there and getting into the coliving space.
Start Date and Handover of Accommodation:
The start date of the Renters Terms is considered the date of the physical handover of the accommodation. The time for taking over the accommodation from the host varies but is always detailed in the reservation details on Coliving.com.
Arranging Early or Late Arrival:
If you need to arrange an earlier or later arrival time, please contact your host directly to negotiate an individual agreement. You can hand over the accommodation earlier or later, even on a different day. Moving in earlier may result in additional rent charges, which should be managed by amending the Renters Terms.
Communication with the Host:
Contacting the host via the Inbox section regarding the handover details is crucial. This ensures that we can provide you with sufficient legal support in case of any complications. Once the Renters Terms signing process is successfully completed, you can directly arrange the handover details with your new host.
If the Host Isn’t Communicating:
If the host isn’t responding, give them some more time. If there is no response after several hours or even days, try contacting them by phone using the phone number on the right side in the reservation details. Our Customer support team is ready to assist you if you still encounter issues.
Before the Handover:
Before the handover, it is advisable to review the Renters Terms, and the General Terms. Ensure you have your host’s phone number and email.