Check-in details and digital access credentials are issued only once the reservation is confirmed.

Check-in is fully digital and available 24/7 through our on-site self-check-in kiosk. Guests must complete the online check-in form and provide a valid government-issued ID before arrival. The form collects the mandatory personal data required by Swiss law for police notification (Polizia Cantonale) and for municipal registration with the Residents’ Control Office (Ufficio Controllo Abitanti). The property does not operate a reception or in-person welcome.

The Proof of Accommodation (Dichiarazione di Domicilio) is generated automatically at on-site check-in. If needed earlier, it is issued once payment for the reservation is confirmed.

For stays longer than 30 days, guests must notify their arrival to the Ufficio Controllo Abitanti within 8 days. Required documents include an ID or passport, the Declaration of Stay (Dichiarazione di Domicilio) issued by the property, proof of health insurance, and—if applicable for Swiss nationals—military service booklet. Guests intending to establish domicile must also provide additional documentation requested by the municipality, such as a departure declaration from the previous commune, an act of origin or a residence permit.

For stays longer than 28 nights, the first 28 nights are invoiced and payable in advance. Any remaining nights are invoiced separately every 28 nights. Extensions require a new booking and a new check-in at the start of the extended period, with a new updated Proof of Accommodation (Dichiarazione di Domicilio) issued accordingly.

Cancellations are free of charge up to 30 days before arrival. The full cost of the stay is charged for cancellations within 30 days of arrival.

A security deposit of CHF 200 may apply depending on the duration of stay.