Some things to know if you just moved in:
The $35 application fee is always non-refundable.
If you moved in, the administrative fee is non-refundable.
Membership dues are refundable up to 24 hours after move in date.
If you've lived with us for a while:
- Members who wish to schedule a move-out date in the middle of a future occupancy (for example, to move out on a Wednesday during a typical Monday-to Sunday booking) may do so if the date is requested at least 72 hours prior to the start of that final occupancy. We may prorate the final occupancy, inclusive of the move-out date (in this example, Wednesday would be included in the prorated amount, 3/7s of a normal week)
- Members who wish to terminate their occupancy in the middle of an occupancy must give no less than 72 hours notice prior to the move-out date. When the room is vacant, clean, and pictures have been sent to our Member Success, a prorated portion of the week’s membership dues, inclusive of the notification period may be refunded to the member.
Refunds will take at least one week to process